Answers to your Questions

SHOPPING INFORMATION

What Shipping Methods Are Available?

All our orders are shipped vide reputed courier providers like Fedex, First Flight, Aramex etc.

Do You Ship Internationally?

At the moment, we ship only within India. In case you are an international customer, pls. get in touch with us on info@atun.in and we will guide to the most convenient local retailer that you can order our products from.

How Long Will It Take To Get My Package?

We normally ship all orders within 2 business days of receiving your funds. Thereafter it might take 5 to 7 days for the package to reach you depending on your location.

PAYMENT INFORMATION

What Payment Methods Are Accepted?

At the moment we are accepting payments vide online net banking only. We do not offer Cash On Delivery(COD) Facility.

ORDERS AND RETURNS

How Can I Cancel Or Change My Order?

Only orders that haven’t left our warehouse can be cancelled. To cancel an order, view the order details and tap cancel. Refund for the same will be made within 3-4 working days after deducting bank charges.

Do I need an account to place an order?

You may place your orders as a Guest as well but creating an account always comes handy as you do not have to add all your information every time you place an order.

How Do I Track My Order?

You may place your orders as a Guest as well but creating an account always comes handy as you do not have to add all your information every time you place an order.

Who should I to contact if I have any queries?

If you ever need any help with anything on our website, you may drop us an email on info@atun.in. Our Customer Center number is +91 844708064, we are at your service from 9 AM to 6 PM; Monday to Saturday.

How Can I Return a Product?

Our online model ensures you can get your favorite ATUN products wherever you are in India but unfortunately we do not have provision for returns/replacements for online orders. So please check the product description, pictures and size chart carefully and place your order.